Highlighted Members
WSTA is a professional association, not an answering service. Its independent member companies answer calls for medical practices, public agencies and businesses across the country. Visit any member’s website below, or get matched with up to 3 member companies.
Listed alphabetically. No paid placement, no rankings.
Each listing links to the member company’s own website (opens in a new tab).
How the member directory works
Browse
By company name, city or state.
Visit
Each listing links straight to the member company’s own website.
Reach out
Contact the company directly, or send WSTA one request and get matched with up to 3 member companies.
Hear back
The member company contacts you directly and provides the service. WSTA never resells requests.
How to choose an answering service: 8 questions to ask
Plain-language questions that tell you quickly whether a service is right for your business or practice. Ask them of any service you are considering.
- 1Do you answer live 24/7/365, including holidays?
- 2Have you served businesses like mine? Can I speak to a reference?
- 3Will you sign a HIPAA Business Associate Agreement (BAA) if I need one?
- 4How do you deliver urgent messages, and what happens if no one picks up?
- 5Do you use AI? Where, and how fast does a person take over?
- 6How are agents trained and monitored for quality?
- 7How is pricing structured, and what counts as a billable minute?
- 8How long is implementation?
Get matched with up to 3 member companies
Tell us what you need and WSTA will forward your request to up to three matching member companies. WSTA doesn't provide the service. The member companies contact you directly.
- Free, with no obligation
- Your details go only to the member companies you're matched with
- Please don't include medical or patient information
WSTA is a professional association. All products and services are provided by independent member companies. WSTA does not endorse, guarantee, or assume responsibility or liability for the products, services, actions, or performance of its members. Any questions, concerns, complaints, or disputes regarding a member’s products or services must be addressed directly with the individual member company, not WSTA.
Are you a WSTA member? Get listed.
Every current WSTA member company is listed here with its logo and a link to its website. To update your listing, send WSTA your current logo and web address.